Frequently Asked Questions About Fellowship Fleet

A. For your convenience, a 20% service fee will be added to each ground transportation booking. The service fee is based on the trip's total price and charged to the deposit, along with the balance due on arrival.

A. No problem! You may continue your reservation provided that yours is the last reservation of the day or there are no other reservations that day for that vehicle. Just check with the office at 312-922-5037 and we will do everything possible to keep the party going.

A. We have nice collections of CDs on board the limo, but we recommend that you bring your favorite DVDs and CDs with you to enjoy your music and movies on board. We also provide ice and coolers for passengers over 21 to bring along their favorite alcoholic beverages. Many guests bring cameras to capture memories from their special trip.

A. If you have not already called us, we will immediately let you know if someone in your party has left an object of value in the vehicle. Please call our support staff at 312-922-5037 to inquire about a lost item.

A. Unfortunately, our clients must accept financial responsibility for any reckless behavior that results in part of the vehicle being damaged. Prior to the trip, our courteous drivers will provide instructions as to proper use of the vehicle's lighting, radio/stereo/DVD equipment and interior components including the upholstery. Fellowship Fleet also reserves the right to charge a fee for any excessive mess or spillage that requires the vehicle to be professionally cleaned.

A. Smoking is prohibited in all of Fellowship Fleet's stretch limos, vans, sedans and SUV's.

A. Charges are accrued beginning at the pick up and ending at the final drop-off (in some cases driving time applies. The balance (minus the deposit) should be charged to the customer's credit card, unless other arrangements have been made in advance.

A. All drivers carry cell phones so that you can stay in contact for requests or last-minute changes throughout the day. If those changes include a change in destination, please contact our office, as our drivers are only permitted to drive within the details of the original booking.

A. Minimums range between 2 to 5 hours depending on the service and vehicle type.